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Prof
Jiyane, Glenrose
Department: Information Studies
Research Interest(s): School, public and academic libraries, Information access, use, seeking and sharing, Knowledge management, nformation literacy, Women and climate change.
Biography: Professor Jiyane is a full professor of Information Science in the Department of Information Studies at the University of Zululand. She is an NRF rated researcher and has published significantly in the area of school, public, academic, where she also supervises postgraduate students on issues of information access, information use, information seeking and knowledge management. Her other interest is on women research.
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- The provision of free internet access to users, anchors public libraries as the beacon to be heavily relied on for information access. This article reports on a study undertaken to determine the extent of internet access in South African public libraries. The paper was guided by research questions on the level of internet connectivity in South African public libraries and the challenges experienced in providing internet access to public libraries in South Africa. The study employed a survey design in which a questionnaire was used to collect data from 322 respondents, while interviews were used to collect data from nine participants. The study used the non-probability purposive sampling technique to select heads of provincial public libraries (directors) and further used stratified, probability proportional to size, and systematic techniques to select heads of public libraries. No sampling was done on the nine heads (directors) of provincial public libraries, as the nature of this population did not warrant further dissection due to its small size. The study achieved a response rate of 63% which was adequate to proceed with the analysis. It emerged that 97% of public libraries were connected to the internet, 80% of them were connected to the internet through fixed lines, and that each of the nine provinces had its own internet service provider. The study recommended, among others, that fixed lines for internet access be laid to all public libraries in South Africa, and that a government agency be used as a dedicated internet service provider for public libraries across all nine provinces.
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- Organisations, including public libraries, are confronted with the challenges of managing, controlling and putting in place retention strategies to mitigate high turnover intention. Turnover intention can bring devastation to an organisation, leading to consequences such as decreased morale and productivity, shortage of skilled and qualified staff, and direct and indirect costs to the organisation. This quantitative study employed the census method and adopted a case study design, with an embedded survey design, making use of a structured questionnaire to collect data from 174 librarians at the City of Johannesburg Libraries in the Gauteng province of South Africa. Quantitative data were analysed using the Statistical Packages for Social Sciences (SPSS). The findings in relation to demographic factors revealed that the majority of the librarians who have been with the library organisation for a considerable length of time exhibited turnover intention. Findings further showed that the majority of librarians were mostly dissatisfied with organisational determinants, namely: payment and fringe benefits, working environment (work-life balance), and promotion and recognition which are significant predictors of turnover intention. It is recommended that in order to mitigate turnover intention and increase retention, strategic initiatives should be developed which could incorporate variables such as payment and fringe benefits, promotion and recognition.
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- This study investigated the role of a rural secondary school in KwaZulu-Natal, South Africa, in assisting grade 12 female learners in their career choices. Choosing the right career is becoming increasingly important in the context of limited work opportunities. Data collection was by means of a self-administered questionnaire distributed to 39 female learners and two focus group discussions with the same group of learners. Findings revealed that the learners had clear career information needs relating to their future possible careers. However, the school library lacked the necessary resources to support the female learners in meeting their career information needs. Space in and opening hours of the library were among the challenges identified. Recommendations included the need for visits by potential employers and experts from different fields to the school to offer career information to the senior learners.
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